📑 Privacy Policy – Plan A Roofing LLC
Effective Date: [10/01/2025]
Last Revised: [10/01/2025]
Plan A Roofing LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [planaroofing.com] (the “Site”) or interact with us in connection with our roofing services.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly: Name, phone number, email address, street address, and any details you submit when requesting a free evaluation, estimate, or contacting us.
Service-Related Information: Insurance claim documents, project details, and any photos or videos of your property (interior and/or exterior) taken by us in connection with inspections, evaluations, and roofing projects.
Automatic Information: IP address, browser type, and usage data collected via cookies or analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide free evaluations or estimates.
Schedule and complete roofing inspections, repairs, or replacements.
Communicate with you about your project.
Maintain records of projects, property details, and communications for future reference.
Improve our website, marketing, and customer experience.
Comply with legal obligations.
We also store and process customer information in our CRM system and other company-managed internal systems, including Google services.
We do not sell or rent your personal information to unrelated third parties.
3. Sharing Your Information
We may share your information only as needed:
With trusted subcontractors, suppliers, or service providers assisting in your roofing project.
With insurance companies or adjusters, if you authorize us to assist with claims.
With third-party analytics or marketing platforms (e.g., Google Analytics, advertising services).
To comply with laws, regulations, or legal requests.
4. Photos and Videos
As part of our evaluation and project management process, we may take photos and videos of your property’s exterior and interior as needed. These may be stored in our company records, CRM, and internal systems for documentation, insurance purposes, and quality control.
5. Cookies & Analytics
Our Site uses cookies and analytics tools to understand website traffic and improve marketing. You can disable cookies in your browser settings. To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
6. Your Privacy Rights
Depending on your state, you may have the right to:
Request access to the personal information we hold about you.
Request corrections or updates.
Request deletion of your information (subject to legal or contractual obligations).
To exercise these rights, contact us at info@planaroofing.com.
7. Data Retention
We retain customer information indefinitely, unless you specifically request deletion. This allows us to maintain long-term records of projects, property details, and communications for warranty, service, and historical purposes.
8. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” No additional notice will be provided. You should review this section periodically to stay informed of the most current version.
11. Contact Us
If you have questions or concerns about this Privacy Policy, or if you’d like to exercise your rights, please contact us:
Plan A Roofing LLC
321 N Mall Drive, Building R270
St. George, Utah 84790
Email: info@planaroofing.com
Phone: 435-680-8831
